And how did Isuzu get given this grand title you ask? A consumer survey that was conducted towards the end of 2019 by the cars.co.za. This survey measures a variety of rather important topics for car buyers and had more than 10 000 participants.
Senior Vice President Vehicles Sales, Service and Marketing at Isuzu Motors South Africa (IMSA) says: “We are immensely proud of the recognition given to our dealer partners and sales staff by the people who matter the most – our customers! Over the past three years we have placed great emphasis on our commitment to ensuring that customers have convenient access to trustworthy and knowledgeable salespeople when looking to make an investment in a new vehicle,”.
A few key areas where the vehicle owners were asked for their input were:
Their experience with their sales executive – professionalism, product knowledge, integrity.
How well were extra items such as insurance and OTR costs explained.
Overall communication
The Isuzu brand came out on two big key points – the full purchasing experience, and, product knowledge with impressive scores of 9.1 and 9.2 out of 10, respectively. This, all thanks to the Isuzu dealer network training and